PHOENIX (AP) For the first time in the cruise industry, cruise lines have to tell passengers they don’t have a right to a ticket back to the United States or have to pay a penalty.
The Arizona Cruise Lines and its sister cruise lines, SeaWorld and Hawaiian Cruises, will start charging passengers for tickets back to their home countries.
The new rules, announced Wednesday, go into effect next year.
They’ll be subject to state law and must show that passengers were at fault in the incident.
A cruise line is defined as any vessel operated by a single entity and is owned by the same entity.
The new rules require that all vessels show passengers their ticket and must include a “notary” who will act as the official witness.
Cruise lines are the first major U.S. cruise companies to begin charging for ticket refunds.
The Federal Cruise Passenger Safety Act prohibits cruise lines from forcing passengers to pay an upfront fee and require passengers to show proof of a valid ticket.
The changes were made to comply with an executive order signed by President Donald Trump in January.
The cruise industry said it will continue to pursue refund requests by travelers.
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